We will refund your order total, less our cost of shipping the item to you. We offer a 30-day return period from the date of shipment. Most companies can provide an estimated delivery date. We encourage you to track your package online or on the phone with the carrier. Included in your email will be a tracking number for your shipment. When your order ships, we will notify you via email. Small and medium-sized parcels will usually ship FedEx or UPS Ground, while large commercial items will ship via common freight carriers such as YRC, XPO Logistics, etc.Įvery product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience. Thank you for your order! We will ship your order using the fastest, safest, and most reliable method possible. Ships via USPS, UPS, or FedEx Standard Ground. For AK or HI delivery, please contact us for a shipping quote. Ships to the 48 contiguous United States. Learn more about our Estimated Lead Times When returning Mayne Window Boxes, please ensure that the steel wall mount brackets are placed in a separate plastic bag to avoid possible damage to the product.Ĭustomers who return used or damaged product or poorly packaged items may be denied credit or may be subject to additional processing fees. Please place the product in the poly bag first and then back into the cardboard box and seal well with packing tape. All products must be returned in their original packaging (poly bag and box) and must be unused and in re-sellable condition. Simply print these labels, affix them to the items for return and take them to your closest UPS drop-off location.ģ. We will respond with an RA# and links to printable pre-paid return labels. Contact us within 30 days of receiving your item(s) to obtain a Return Authorization Number (RA#).Ģ. In order to make the return process as quick and seamless as possible and your credit issued promptly, please follow the steps below when completing your return.ġ. Thank you for choosing Mayne Products at ! We are certainly sorry that your purchase did not work out as you had hoped. In most cases, installation is completed within one week following delivery. Installation will be scheduled after the delivery of your mailbox.
#Mailbox master key professional#
If you choose professional mailbox installation with your commercial mailbox purchase, please note that same-day installation is not available.Why? Because you are placing a new order to be sent to the same manufacturer for processing. If you purchase a commercial mailbox from us and decide to cancel because a competitor lists a "faster" lead time on their site, you may be delaying the time it will take to receive your mailboxes.The majority of online retailers who sell commercial mailboxes (CBUs, etc.) ship directly from the manufacturers, just as we do.The manufacturer ships using their chosen freight carrier depending on the products ordered and the delivery location.The freight carrier will call the number you list on the shipping address a day before delivery to schedule a delivery appointment with you.This means that the transit times for these will usually be 5 to 7 business days.Ī few things to note about purchasing a cluster mailbox or similar large, commercial-grade product: Since Cluster Mailboxes are large items, they ship via freight carriers. Once processed, the order usually ships in the time-frame listed on the product page. When you order a commercial or cluster mailbox, we process the order with the manufacturer within 1 business day. How long will it take to receive my commercial mailbox?
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